Emirates Quality Mark (EQM)
What is EQM Certificate?
EQM, or Emirates Quality Mark, is a certification mark used in the United Arab Emirates (UAE) to show that a product meets national, regional, and international standards. It also confirms that the manufacturer follows an effective quality management system during production. The EQM is issued by the Emirates Authority for Standardization and Metrology (ESMA) and serves as a seal of approval that ensures the product’s quality, safety, and performance. This mark helps consumers trust the products available in the UAE market and ensures they meet the necessary regulatory requirements.
The certification process involves a series of technical evaluations, such as electromagnetic compatibility testing, environmental impact assessments, and performance verification, to ensure products meet the required Indian standards. These tests are critical to prevent network disruptions and protect end-users from potential hazards associated with electronic and telecom devices. The TEC Certificate thus acts as a quality assurance mark, enabling customers and businesses to trust that certified devices meet the necessary standards for smooth, uninterrupted telecom operations. The certification is a vital step for any manufacturer or importer who wants to introduce telecom equipment to the Indian market, as it ensures compatibility with the local infrastructure and compliance with government regulations.
Benefits of getting EQM Certificate for Business?
Getting a EQM Certificate offers several benefits for businesses. Here are some potential advantages:
Market Access in UAE
Helps manufacturers and brands legally sell products in the UAE market.
Consumer Trust
Builds customer confidence by showing that the product meets high-quality and safety standards.
Brand Credibility
Enhances the reputation of the company or product as compliant with national and international standards.
Competitive Advantage
Gives an edge over non-certified competitors in the UAE and nearby regions.
Regulatory Compliance
Ensures alignment with UAE’s laws and standards, reducing the risk of penalties or bans.
Improved Product Quality
Encourages consistent manufacturing practices and quality control systems.
Global Recognition
Shows commitment to international best practices, improving export opportunities.
Environmental and Electromagnetic Safety
Assures that products comply with environmental and electromagnetic safety standards, protecting both users and the environment.
Support for Digital Expansion
Contributes to India’s digital growth by helping establish a reliable and safe telecom network infrastructure with certified products.
For information on EQM Certificate, please do not hesitate to reach out to us. We welcome the opportunity to discuss the process and requirements for becoming an esteemed partner.
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Who can getEQM Certificate?
The Emirates Quality Mark (EQM) Certificate contributes to India’s digital growth by helping establish a reliable and safe telecom network infrastructure with certified products. The following entities or businesses may seek approval from EQM
Manufacturers (local or international)
Importers of regulated products
Distributors with authorization from manufacturers
Companies producing food, electronics, cosmetics, building materials, etc.
Businesses targeting the UAE market with certified products
Private Label Owners
Suppliers of Regulated Products
Document required for EQM Certificate
- System Manual
- System Procedure
- Policy
- Objectives
- Mission & Vision
- Standard Operating Procedure (SOP)
- Checklist
- Forms
- Formats
- Records
The extent of Documented Information differs as per:
- Organization’s size
- Activities performed by the organization
- Processes undertaken by the Organization
- Products and services offered by the organization
- The complexity of processes undertaken
- Competence of persons involved
Role of Shamkris and Process of EQM Certificate
Shamkris adopts a results-oriented approach to effective system implementation in the organization. A simple and practical method of system implementation helps organizations increase business efficiency and sustainability. Shamkris supports 100% documentation to obtain buyer approval in addition to enhanced performance.
The implementation process is described below:
Time Frame
Task
Process
Step 1
GAP Assessment
- GAP Assessment report as per EQM Certificate checklist
Step 3
Training
- Training to Top Management
- Training to Employee's
Step 4
Implementation
- Verification of Documentation as per Checklist
- Internal Audit, Management Review Meeting & N-Closer for Internal Audit
Step 5
Audit Public Verification
- Verification by third party approval by EQM Certificate
- Closer of Non-Conformetives
Year on Year
Yearly Compliance
- Support of Monthly & Quarterly Basis
FAQ
EQM stands for Emirates Quality Mark. It certifies that a product complies with UAE standards and is manufactured under an effective quality system.
It is issued by the Emirates Authority for Standardization and Metrology (ESMA).
For certain product categories (like food, electronics, cosmetics), EQM is mandatory before they can be sold in the UAE.
It typically takes a few weeks to a few months, depending on product type and documentation.
Yes, for most products, ESMA conducts a factory audit to verify compliance.
Yes, both local and international manufacturers can apply for EQM.
While it is a UAE-specific mark, it enhances credibility for export as it follows international standards.