Awareness training helps employees to understand risks and identify potential attacks they may encounter as they receive emails and use the web. Awareness training also acquaints employees with best practices for avoiding risk.

Security awareness refers to the understanding by employees of the many ways that attackers may try to breach their organization’s security, and how users can play a significant role in stopping attacks and protecting the organization. Security awareness also involves familiarity with best practices for working with email and the web.

Research suggests that human error is responsible for more than 90% of all security breaches. Security awareness training helps to minimize risk by addressing the mistakes that employees may make when using email and the web, and by promoting more secure behavior.