CERTIFICATION IN INDIA

ISO 22483:2020 - TOURISM QUALITY MANAGEMENT SYSTEM

What is ISO 22483?

The ISO 22483 standard, originally designed by the British Standards Institute (BSI), was reconsidered by the International Standards Organization (ISO) and re-published as an international standard. The last update of this standard was made in 2020.

This standard creates quality requirements and recommendations for hotels in terms of staff, service, events, entertainment activities, security, maintenance, cleaning, supply activities, and customer satisfaction, regardless of their classification and grouping.

The ISO 22483 standard provides a common and feasible reference for all hotels in terms of quality service delivery and has been designed taking into account different hotel types, existing classification systems, business models, sizes and services, and current customer demands and global trends.

The ISO 22483 standard is the standardization of the terminology and features of the services provided by tourism service providers, including related activities, attractions, and the facilities and equipment requirements used by them, in order to provide criteria to make informed decisions for hotels and consumers operating in the field of tourism.

 

Benefits of ISO 22483 Certification

Leading to Better

Actionable Data

Product Quality

Improves customer confidence

Insight into your Supply Chain

Safety Assurance

Who can be certified ISO 22483 Certification?

Hotels

Document required for ISO 22483 Certification

The extent of Documented Information differs as per:

Role of Shamkris and Process of ISO 22483 Certification

Shamkris adopts a results-oriented approach to effective system implementation in the organization. A simple and practical method of system implementation helps organizations increase business efficiency and sustainability. Shamkris supports 100% documentation to obtain an accreditation body of success in addition to enhanced performance.

The implementation process is described below:

Time Frame

Task

Process

Day 1

GAP Analysis
Certification Body
Selection
Cost Estimates

Week 1

Developing Documents

Week 4

Implementing Management System

Week 8

Internal Audit
MRM
CAPA

Week 10

Certification Body
Audit
N-C Closing

Week 12

Certification Body

Year on Year

Yearly Compliance

FAQ

The Higg Facility Environmental Module (Higg FEM) informs manufacturers, brands, and retailers about the environmental performance of their individual facilities, empowering them to scale sustainability improvements.
QIMA is an approved verifying body for the Higg Index, enabling brands to accurately measure environmental and social sustainability impacts in manufacturing facilities around the world.
 
Across topics such as water use, carbon emissions, and labor conditions, consumer goods brands, retailers, manufacturers, governments, NGOs, and consumers can use the Higg Index to inform their individual sustainability strategies and drive collective industry transformation.