Shamkris Global Group

ISO 29990 :2010 - Learning Services For Non-Formal Education

What is ISO 29990?

ISO 29990 sets out the criteria for a Quality Management System standard for providers of education and training services. ISO 29990 provides a unified standard for learning service providers, including corporations, vocational institutions, and life-long learning centres, around the globe. It promotes the design of suitable services & evaluation of learning results.

The aim of ISO 29990 is to provide a generic model for quality professional practice and performance for learning service providers (LSPs) in the development and delivery of education, training.

The standard follows a process-based structure to ensure its implementation leads to continual improvement. The standard’s ultimate aim is assuring the implementation of high-quality tutorial programs and processes.

Benefits of ISO 29990 Certification

International Marketability

Process Optimization

Improved Learning Environment

Comparability of Services

Better starting position for approval

Successful certification provides proof of quality

Who can be certified ISO 29990 Certification?

All educational institutions-from individual teachers to private lecture and learning companies, student preparation and further training for non-formal education and training academies and universities.

Shamkris Group


Shamkris Group


Educational Institutes

Shamkris Group

Training Institutes

Shamkris Group

Coaching Classes

Shamkris Group

English Speaking

Document required for ISO 29990 Certification

The extent of Documented Information differs as per:

Role of Shamkris and Process of ISO 29990 Certification

Shamkris adopts a results-oriented approach to effective system implementation in the organization. A simple and practical method of system implementation helps organizations increase business efficiency and sustainability. Shamkris supports 100% documentation to obtain an accreditation body of success in addition to enhanced performance.

The implementation process is described below:

Time Frame



Day 1

GAP Analysis
Certification Body
Cost Estimates

Week 1

Developing Documents

Week 4

Implementing Management System

Week 8

Internal Audit

Week 10

Certification Body
N-C Closing

Week 12

Certification Body

Year on Year

Yearly Compliance


ISO 29990:2010 specifies basic requirements for providers of learning services in non-formal education and training.
ISO 29990 is a quality management system standard for providers of education and training services.