Certification In India

NABH - National Accreditation Board of Hospitals & Healthcare

What is NABH Accreditation?

NABH stands for the National Accreditation Board for Hospitals and Healthcare Providers. It is an autonomous body established in India to set and maintain standards for the quality and accreditation of healthcare facilities.

NABH accreditation is a recognition given to healthcare organizations that meet certain predetermined standards and criteria for patient care, management, and overall service quality. The accreditation process involves a thorough evaluation of various aspects of a healthcare facility, including infrastructure, patient care, safety protocols, medical records, and overall management.

Key components of NABH accreditation include:

  1. Leadership and Management: Assessing the leadership’s commitment to quality, the effectiveness of management systems, and the overall governance of the healthcare facility.

  2. Patient-Centric Approach: Ensuring that the organization is focused on patient safety, satisfaction, and provides timely and effective care.

  3. Quality of Care: Evaluating the clinical services, medical records, infection control practices, and the overall quality of healthcare delivery.

  4. Staff Competency and Training: Assessing the competence of healthcare professionals, their training, and ongoing professional development.

  5. Infrastructure and Facility Management: Examining the physical infrastructure, safety measures, and the overall management of facilities.

  6. Continuous Quality Improvement: Ensuring that the healthcare organization has mechanisms in place for continuous monitoring, evaluation, and improvement of its services.

NABH accreditation is considered a mark of excellence in healthcare services, and it instills confidence in patients, healthcare providers, and stakeholders. It is a voluntary process, but many healthcare organizations pursue accreditation as a means to demonstrate their commitment to quality and patient safety.

The accreditation process involves a comprehensive on-site assessment by qualified healthcare professionals, and organizations must comply with the set standards to achieve and maintain accreditation status. Regular audits and reviews are conducted to ensure ongoing adherence to the established standards. NABH accreditation is not only a recognition of quality but also a continuous journey towards improving healthcare standards and practices.

Benefits of NABH Accreditation

Quality Improvement

The accreditation process encourages healthcare facilities to implement and maintain high standards of patient care, leading to continuous quality improvement in services.

Patient Safety

NABH Accreditation emphasizes patient safety protocols and practices, ensuring a safe environment for patients and reducing the risk of medical errors.

Enhanced Credibility

Accreditation serves as a mark of credibility for healthcare organizations. It demonstrates a commitment to quality and patient-centric care, which can build trust among patients, their families, and the community.

International Recognition

NABH Accreditation is recognized globally, enhancing the reputation of Indian healthcare facilities on an international scale. This can be particularly important for medical tourism.

Standardized Processes

The accreditation process involves the implementation of standardized processes and protocols, leading to improved efficiency and effectiveness in healthcare delivery.

Professional Development

The emphasis on staff competency and training as part of the accreditation process promotes ongoing professional development for healthcare professionals, leading to a more skilled and knowledgeable workforce.

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Who can be Accredited NABH Accreditation?

This Accreditation is available for Healthcare and Hospital facilities that provide allopathic services. It includes clinics, polyclinics, or dispensaries.

Hospitals

Blood Bank

Blood Storage Centre

Wellness Centres

Dental Facilities

Nursing Home

Allopathic Clinics

AYUSH Hospitals

Pollyclinics

Medical Imaging Services

Panchakarma Clinic

Eye Care Organizations

Primary Health Centre

Integrated Rehabilitation Centre

Small Health Care Organization

Who can issue NABH Accreditation ?

Documents Required for NABH Accreditation

The extent of Documented Information differs as per:

Role of Shamkris and Process of NABH

Shamkris adopts a results-oriented approach to effective system implementation in the organization. A simple and practical method of system implementation helps organizations increase business efficiency and sustainability. Shamkris supports 100% documentation to obtain an accreditation body of success in addition to enhanced performance.

The implementation process is described below:

Time Frame

Task

Process

Day 1

GAP Analysis
Cost Estimates
Application to Accreditation Body

Week 1

Developing Documents

Week 4

Implementing Management System

Week 8

Internal Audit
MRM
CAPA

Week 10

Accreditation Body
Audit
N-C Closing

Week 12

Accreditation Body

Year on Year

Yearly Compliance

FAQ

National Accreditation Board for Hospitals & Healthcare Providers (NABH) is a constituent board of Quality Council of India (QCI), set up to establish and operate accreditation programme for healthcare organizations. The board while being supported by all stakeholders including industry, consumers, government, have full functional autonomy in its operation.

A public recognition of the achievement of accreditation standards by a healthcare organization, demonstrated through an independent external peer assessment of that organization’s level of performance in relation to the standards.
  • Commitment to create a culture of quality, patient safety, efficiency and accountability towards patient care.
  • Establishment of protocols and policies as per National/International Standards for patient care, medication management, consent process, patient safety, clinical outcomes, medical records, infection control and staffing.
  • Patients are treated with respect, dignity and courtesy at all times.
  • Patients are involved in care planning and decision making.
  • Patients are treated by qualified and trained staff.
  • Feedback from patients is sought and complaints (if any) are addressed.
  • Transparency in billing and availability of tariff list.
  • Continuous monitoring of its services for improvement.
  • Commitment to prevent adverse events that may occur.
  • Accreditation benefits all Stake Holders. Patients are the biggest beneficiaries. Accreditation results in high quality of care and patient safety. The patients get services by credential medical staff. Rights of patients are respected and protected. Patient satisfaction is regularly evaluated.
  • Accreditation to a Hospital stimulates continuous improvement. It enables hospital in demonstrating commitment to quality care. It raises community confidence in the services provided by the hospital. It also provides opportunity to healthcare unit to benchmark with the best.
  • The Staff in an accredited hospital are satisfied lot as it provides for continuous learning, good working environment, leadership and above all ownership of clinical processes. It improves overall professional development of Clinicians and Paramedical staff and provides leadership for quality improvement within medicine and nursing.
  • Accreditation provides an objective system of empanelment by insurance and other Third Parties. Accreditation provides access to reliable and certified information on facilities, infrastructure and level of care.
  • Currently, NABH is offering accreditation programs for Hospitals, Small Health Care Organizations/Nursing Homes, Blood Banks and Transfusion Services, Oral Substitution Therapy (OST) Centres and Primary and Secondary Health Centres. A couple of more programs such as Medical Imaging services, Dental Hospitals/Centres, AYUSH Hospitals are being developed.