TL 9000 - TELECOM QUALITY MANAGEMENT SYSTEM
What is TL 9000 - Telecom?
TL 9000 defines the quality management system (QMS) requirements for design, development, production, and service provision for the Information and Communication Technologies (ICT) industry.
The TL 9000 standard was developed by and for the ICT industry in 1999 to drive consistency in the quality of products and services down the supply chain through the implementation of a common body of QMS requirements (built on top of ISO 9001) and defined performance-based measurements.
The expected benefits include improved organizational performance, overall cost reduction, increased competitiveness, enhanced customer-organization-supplier relationships, and continual improvement of products and services.
Benefits of TL 9000 - Telecom
Who can be certified TL 9000 - Telecom?
While many of the adders and measurements are applicable to any organization within the ICT supply chain, others are specific to producers of hardware or software products, or to providers of any of a range of services (such as procurement, installation, call center support or contract manufacturing).
Maintenance of Products and Services
Document required for TL 9000 - Telecom
The extent of Documented Information differs as per:
Role of Shamkris and Process of TL 9000 - Telecom
Shamkris adopts a results-oriented approach to effective system implementation in the organization. A simple and practical method of system implementation helps organizations increase business efficiency and sustainability. Shamkris supports 100% documentation to obtain an accreditation body of success in addition to enhanced performance.
The implementation process is described below:
Implementing Management System
Year on Year
TL9000 is a company level certification based on the TL9000 Quality Management System Handbook developed by Quest Forum. … This certification is intended for companies working with telecommunications. Certification is issued by third party certification bodies.