ZED Certification | Zero Defect Zero Effect
What is ZED Certification?
ZED (Zero Defect Zero Effect) certification is a quality management system certification program initiated by the Government of India to promote quality and sustainability in manufacturing. The ZED certification aims to help micro, small, and medium-sized enterprises (MSMEs) improve their competitiveness and quality, and enhance their export capabilities. The ZED certification is based on a set of guidelines and standards developed by the Ministry of Micro, Small, and Medium Enterprises (MSME) and includes an assessment of several key factors such as quality control, waste reduction, environmental impact, and human resources development.
The ZED certification program has four levels of certification: Bronze, Silver, Gold, and Diamond. The certification process involves a comprehensive assessment of the enterprise’s existing quality management systems and operations, followed by a series of improvements and corrective measures to meet the ZED standards. The ZED certification program is considered an important initiative to promote quality and sustainability in Indian manufacturing and help MSMEs compete in both domestic and international markets.
The MSME Sustainable (ZED) Certification is achievable in THREE distinct levels upon registration and taking the ZED Pledge:
- Certification Level 1: BRONZE
- Certification Level 2: SILVER
- Certification Level 3: GOLD
Every MSME that begins the ZED journey must first take the “ZED Pledge” before pursuing any of the certification levels (Bronze, Silver, Gold). Upon taking the pledge, MSMEs gain immediate access to WASH Standard certification and other capacity-building initiatives through MSME KAWACH.
After making the ZED Pledge, an MSME can apply for any certification level, provided it believes it meets the criteria outlined for that level. The purpose of the ZED Pledge is to serve as a “pre-commitment” or a formal promise by MSMEs to embrace and uphold the principles of Zero Defect Zero Effect in their operations, encouraging them to progress along the ZED pathway.
Benefits of ZED Certification
Access to government support
MSMEs with ZED certification may be eligible for government support and incentives, such as preferential treatment for government procurement, funding support, and access to business development services.
Improved quality
The ZED certification process focuses on improving the quality of products and services, which can help MSMEs to produce better quality products and gain a competitive advantage.
Improved marketability
ZED certification can enhance the credibility and reputation of MSMEs, making them more attractive to customers, partners, and investors.
Increased efficiency
ZED certification encourages MSMEs to adopt more efficient and streamlined processes, leading to improved productivity and cost savings.
Reduced waste
The ZED certification process emphasizes waste reduction and sustainable practices, which can help MSMEs to reduce costs and improve their environmental performance.
Who can be certified ZED Certification?
Food Processing
Textiles
Chemicals
Engineering
Electronics
T and IT-enabled Services
Tourism
Hospitality
Healthcare
Education
Document required for ZED Certification
- System Manual
- System Procedure
- Policy
- Objectives
- Mission & Vision
- Standard Operating Procedure (SOP)
- Checklist
- Forms
- Formats
- Records
The extent of Documented Information differs as per:
- Organization’s size
- Activities performed by the organization
- Processes undertaken by the Organization
- Products and services offered by the organization
- The complexity of processes undertaken
- Competence of persons involved
Role of Shamkris and Process of ZED Certification
Shamkris adopts a results-oriented approach to effective system implementation in the organization. A simple and practical method of system implementation helps organizations increase business efficiency and sustainability. Shamkris supports 100% documentation to obtain a certificate of success in addition to enhanced performance.
The implementation process is described below:
Time Frame
Task
Process
Day 1
GAP Analysis
Certification Body
Selection
Cost Estimates
- Finding the GAP between existing system related to ZED requirements
- Selecting the appropriate certification Body
- Based on the scope of your business & certification Body you choose
Week 1
Developing Documents
- Management System Manual, Management System Procedures, Policy, Objectives, Forms etc.
- Review of Standard Operating Procedures (SOP)
Week 4
Implementing Management System
- ZED Awareness training for the top management and staff
- Implementing a well-documented management system throughout the organization
Week 8
Internal Audit
MRM
CAPA
- Internal audits identifying nonconformities related to ZED requirements
- Management Review Meetings
- Corrective and Preventive Action plan for nonconformities
Week 10
Certtification Body
Audit
N-C Closing
- Shamkris acts on your behalf and assists you in the third-party audit
- Closing of any nonconformities identified by the certification Body
Week 12
Certification Body
- ZED Certification certificates issued for 3 years
- Surveillance Audits yearly
Year on Year
Yearly Compliance
- Support of Yearly documentation for audit