CUSTOMER AUDIT SUPPORT - TATA TRENT
Customer Audit Support - TATA TRENT
Trent Limited (a portmanteau of Tata Retail Enterprise) is the retail hand of Tata group based out of Mumbai, Maharashtra.
Started in 1998, Trent operates Westside, one of the many growing retail chains in India based in Mumbai, and Landmark, a bookstore chain with brick and mortar stores in various locations of India.
In 1998 Tata sold off their 50% stake in the company of the cosmetic products and created Trent from the money it made through the sale. All shareholders of Lakmé were given different shares in Trent. Simone Tata, the chairperson of Lakmé, went on to head Trent.
The reason behind the sale was that Tata saw greater growth potential in retail, and believed that it would be much more difficult for an Indian company to release new cosmetic products in a market that had opened up to global companies.
In Aug 2005 Trent acquired a 76% controlling stake in Landmark, a Chennai-based privately-owned books and music retailer, and completed 100% acquisition in April 2008.
Benefits of Customer Audit Support - TATA TRENT
Become a Vendor of TATA TRENT
Education and training
Standards management
Safety management
Risk Management
Production preparation / New Product Development
Who can get TATA TRENT Approval?
Manufacturing Unit
Service Provider
Sub-Contractors
Document required for Customer Audit Support - TATA TRENT
- System Manual
- System Procedure
- Policy
- Objectives
- Mission & Vision
- Standard Operating Procedure (SOP)
- Checklist
- Forms
- Formats
- Records
The extent of Documented Information differs as per:
- Organization’s size
- Activities performed by the organization
- Processes undertaken by the Organization
- Products and services offered by the organization
- The complexity of processes undertaken
- Competence of persons involved
Role of Shamkris and Process of Customer Audit Support - TATA TRENT
Shamkris adopts a results-oriented approach to effective system implementation in the organization. A simple and practical method of system implementation helps organizations increase business efficiency and sustainability. Shamkris supports 100% documentation to obtain buyer approval in addition to enhanced performance.
The implementation process is described below:
Time Frame
Task
Process
Step 1
GAP Assessment
- GAP Assessment report as per TATA TRENT checklist
Step 2
Documentation
- Quality Environmental, Health & Safety, Social, Information Security & Anti Corruption
Step 3
Training
- Training to Top Management
- Training to Employee's
Step 4
Implementation
- Verification of Documentation as per Checklist
- Internal Audit, Management Review Meeting & N-Closer for Internal Audit
Step 5
Audit Public Verification
- Verification by third party approval by TATA TRENT
- Closer of Non-Conformetives
Year on Year
Yearly Compliance
- Support of Monthly & Quarterly Basis